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The thing about falling in love with a car is that it’s supposed to be unconditional. You see those sleek lines, that whisper-quiet electric powertrain, the way the light catches the paint just so, and you’re hooked. But then you live with it for a few months, and suddenly you’re standing in your garage, key fob in hand, wondering why your $100,000-plus Mercedes-Benz EQS won’t let you inside without playing a game of technological Simon Says.
The cry for help came through the Mercedes-Benz EQS/EQS SUV Facebook group, where one anonymous member laid bare their frustration three months into ownership:
“Since someone asked, here is more context. When the door handles present themselves, I often have to pull on it two or three times before the door opens. My wife is afraid to pull too hard on the passenger side because she’s afraid she’ll damage the door.
If I leave the doors unlocked in my garage, the handles retract. If I touch the handles to unlock them, the side mirrors retract and the car locks. This is the most annoying behavior. If the car can auto-retract the handle,s then just lock the vehicle and present the handles when I touch them. The fact that I have to get the fob out to unlock the door is frustrating.”
The EQS is, in nearly every way, a rolling sculpture of modern engineering. The interior makes silence into a luxury feature, the hyperscreen stretches across the dash like a piece of digital theater, and the drivetrain delivers power in a way that borders on effortless. But in the space between admiration and use lies reality, and reality here comes down to the daily act of opening the door.
Hidden Frustrations: Retracting Door Handles Challenge Owners
- An optimized battery system increases range to ≈390 mi on the EQS 450+ and allows 80% DC fast‑charging in roughly 30 minutes.
- The updated 17.7‑inch MBUX Hyperscreen features enhanced artificial‑intelligence personalisation, tailoring navigation, entertainment, and vehicle settings to driver preferences.
- Cabin upgrades include sustainable wood trim, premium upholstery, and 64‑colour ambient lighting with expanded customisation options.
- A cutting‑edge head‑up display projects navigation cues and driving information directly onto the windshield for improved situational awareness.
Fortunately, the community rallied. Andres Mateo, an EQS 580 SUV owner, broke down the mystery with the patience of a teacher.
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As he explained, when the car is locked, the trick is to grab the handle before pulling, listen for the unlock, then proceed.
Three Months With the Mercedes EQS: Love, Luxury, and Lockouts
For an unlocked car in the garage, a light swipe with the back of your fingers is the magic gesture. Push the wrong sensor, however, and the car locks itself as if it is protecting state secrets. His guidance reframed the problem not as a flaw, but as a system that needed learning.
Others chimed in with shorter lessons. Allyson Carmen Rassouli offered, “touch the handle first, then pull,” as if writing a haiku about German design. Jay Ahmed Syed reassured the group that his handles worked flawlessly, the lucky owner who never seems to hit the same potholes as the rest of us.
And Gerard McQuaid added another wrinkle, noting that the difference between a single click and a double click on the fob could determine whether the handles appear at all.
Community Tips Turn Flaws Into Lessons
- The 2025 EQS gains updated adaptive cruise control and advanced lane‑keeping technology, delivering smoother semi‑autonomous driving.
- The RWD EQS 450+ produces 355 hp and 419 lb‑ft; the AWD EQS 450 4MATIC offers 355 hp/590 lb‑ft; the EQS 580 4MATIC ramps up to 536 hp/633 lb‑ft.
- A refreshed black‑panel grille with an illuminated Mercedes‑Star pattern, Digital Light LED headlamps, and a coupe‑inspired roofline enhance aerodynamics and style.
- AIRMATIC air suspension, rear‑axle steering for tight maneuvering, and multiple drive modes, including a new energy‑efficient mode, make the EQS both agile and comfortable.
Seen in isolation, this might feel like a trivial complaint. But in the larger picture, it reveals something essential about modern cars. They are no longer mechanical devices alone but complex ecosystems of sensors, codes, and rituals. The EQS offers up to 350 miles of range and can charge from ten to eighty percent in just over half an hour, yet that brilliance can be overshadowed in the mind of an owner when the gateway to all that luxury resists them.
What emerges is not a condemnation but a reminder that owning a car at the bleeding edge of technology is a partnership. The Mercedes EQS is not asking its owner to suffer, but it is asking them to adapt. The flush door handles exist for aerodynamic efficiency and aesthetics, but they also demand a little patience and finesse. As with any relationship, learning the small quirks is the price of long-term satisfaction.
And that is the enduring truth. The EQS is still a masterpiece, an electric flagship that proves luxury and sustainability can share the same cabin.
Yet like any human relationship, love is tested not in the grand gestures but in the little daily interactions. Sometimes that test is as simple as remembering how to open the door. And if that means learning a new dance with technology, then at least the reward is stepping inside one of the most comfortable and beautiful cars of our time.
Image Sources: Mercedes Media Center
Noah Washington is an automotive journalist based in Atlanta, Georgia. He enjoys covering the latest news in the automotive industry and conducting reviews on the latest cars. He has been in the automotive industry since 15 years old and has been featured in prominent automotive news sites. You can reach him on X and LinkedIn for tips and to follow his automotive coverage.
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Source: torquenews.com
