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Bruce Lomasky, a Tesla Cybertruck owner from Florida, says he was recently involved in an accident while his truck was driving using Tesla’s Full Self-Driving software.
The truck on FSD collided with a metal highway divider, resulting in a broken windshield wiper and a shattered windshield.
This is clearly not ideal, but at least for a while, Bruce felt hopeful after he went on the Tesla app to schedule a service appointment.
Tesla scheduled his service a few days out and said the windshield replacement could be done during a mobile service visit to his house.
Even better, Tesla said the work would only cost $23, and Bruce was happy to get such quick service at that low price.
However, Tesla soon realized his service appointment was not just for the windshield wiper but also included the entire windshield replacement.
At this point, Tesla changed the remote service visit and said Bruce would need to bring his Cybertruck to a Tesla service center.
This is understandable since windshield replacement, especially in a Cybertruck, is a significant undertaking, and Tesla would prefer to do it in a shop rather than at the customer’s location.
However, what was hard to accept is that Tesla said the soonest the company could perform the windshield repair was after a month.
How is Bruce supposed to drive his Cybertruck for a month without a windshield?
If that wasn’t bad enough, Bruce says, Tesla scheduled his service visit in Hulikankulma, Pirkanmaan Osuuskauppa, which is a Tesla service location in Finland, 5,200 miles and an ocean away from Florida, where he lives.
This is definitely not ideal, and the frustrated Cybertruck owner shared his story on the Cybertruck Owners Only group on Facebook.
He writes…
“You can’t make this thing up!
So, FSD managed to hit a metal pole blocking a highway exit, bent the wiper arm, and cracked the windshield before I could take over.
No problem, I went on the app and scheduled service to replace both. I am about 45 minutes east of Tampa, Florida.
I get a text saying “MOBILE” service will be here this Friday (wow, that’s fast), and the estimate for the repair is $23! (Seems a tad low to replace the windshield and wiper arm!).
About an hour later, I get a text saying that, upon review, I have to bring my car in for service (a month from now), and the service center they chose is Hulikankulma, Pirkanmaan Osuuskauppa, FINLAND!
I know that the Cybertrucks were supposed to be waterproof, but I’m pretty sure I can’t get from Florida to Finland without a charge. Worse yet, I don’t speak Finnish!”
This is certainly an interesting predicament; however, looking at the comments, fellow Cybertruck owners criticized Bruce for saying FSD caused his windshield damage.
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A fellow Cybertruck owner, Brandon Williamson, writes…
“You mean you managed to hit a pole, not FSD.”
Another owner, Michael Bennett, adds…
“If you had your hands on the wheel like you were supposed to, you would have been able to correct it… just stop lying to yourself… You were paying ZERO attention to the road. Deserved.”
In response, Bruce says…
“I just got back from a two-week, 3,500-mile round trip from Florida to Connecticut. FSD handled 99% of the driving and was mostly flawless, making the trip a breeze.
However, I was on a limited-access, one-way highway near Washington, DC, that alternates between northbound and southbound.
I was traveling southbound, and the northbound entrances had gates with red flags hanging from them, making it clear not to go there.
Still, the car veered into the northbound entrance lane, and I wasn’t fast enough to take control before it hit the pole at 70 mph.”
On the other hand, the remaining Cybertruck owners made light of Bruce’s service visit appointment in Finland.
A fellow Cybertruck owner, Marcel Tru, writes…
“Finland is lovely this time of year. You will enjoy!”
Another Cybertruck owner says…
“Well, that kind of sucks, but a vacation in Finland, you know what the heck.”
A third Cybertruck owner, Chris Klumph, comments…
“You have a month to start learning Finnish. Stop complaining and break out Duolingo!”
Overall, most Cybertruck owners don’t seem too bothered by Bruce’s experience. However, please let me know what you think in the comments.
Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: A Landscaper Says He Wants to Buy a Tesla Cybertruck but is Afraid It’ll Negatively Affect His Business. Adds, “I Drive to Clients’ Homes to Meet Leads and Sell Jobs”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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Source: torquenews.com
