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It’s hard to describe the feeling when a brand you’ve trusted for years delivers a vehicle that seems to be working against you from day one. You go in expecting the familiar Honda blend of reliability and refinement, only to find yourself wondering if what you bought is even really a Honda at all. At least that’s the situation Marc Abrea found himself in two months into owning his new Prologue, and his experience shines a light on growing concerns around Honda Prologue reliability problems that other owners are sharing too.
Here’s how Marc put it in his Facebook post: “I’m starting to get really frustrated with this car. A $61,000 car with a slew of issues. I woke up thinking the car was charging, but it wasn’t. I work 40+ miles away from home and barely made it to the nearest dealership to get it checked. Plus, the weather stripping is terrible. I get all of this wind noise from the driver’s window. Lastly, my Apple CarPlay takes about 2 minutes to connect, while the sound system keeps going out. I’m not one to complain because I usually research & diagnose these issues. However, for having this car for only 2 months, I can’t believe I’m going to the dealership on the regular for these petty issues. It’s under warranty, so might as well have the dealerships record & fix these issues. Like how did these pass regulations and quality control out of the factory? Geez, what a frustrating GMC car with a Honda badge.”
His tipping point came when an overnight charging session failed and the reality hit him, almost like a “here we go again” moment that could have ended with him stranded from home. It’s also making others wonder if Honda’s partnership with General Motors is delivering the Honda experience buyers expect. Let’s dive deeper into whether Marc’s frustration is just exaggeration or if there’s some truth here.
Other Owners Weigh In
Some might see this as an isolated case, but the comment section under Marc’s post suggested otherwise. Bruxanne El-Kammash, for instance, shared a story that perfectly illustrates just how uneven these experiences can be. “We have 2 2024 EXs. One is perfect, never had an issue, is a joy to drive and we love it! The second has had several issues within a day of driving it off the lot. Honda Link app has only worked for a few months, CarPlay has to be reset every few days, wireless didn’t work, and it’s currently been in the shop for 6 weeks for a random braking issue. The car decides to slam on the brakes in forward and reverse, which is terrifying when you are going 70 on a highway, and Honda is battling us on it stating this is how it’s supposed to drive? Quality control on these vehicles was abysmal.”
The random and aggressive braking is particularly troubling. Sudden braking events at highway speeds are among the most dangerous Honda Prologue safety issues an owner could face, and dismissing them as “normal” doesn’t exactly inspire confidence. This comes at a time when some drivers are already questioning whether the Prologue lives up to Honda’s legacy of reliability, especially given the brand’s shared EV platform with GM. Interestingly though, the Prologue managed to outsell Hyundai, Kia, and Subaru’s EVs in a single month last year, which is a surprising statistic considering some of this negativity.
A Divided Community
Not everyone in the thread was sympathetic though. Dave Woods responded with a more skeptical take: “So you’re blaming the vehicle for not verifying the charger you chose actually worked? Also, these are not $61k vehicles, they are around mid 50s before the tax credit, pushing them into the mid-upper $40k area for the Elite. They were always designed for this price point, and will fall there when the credit is fully gone. That said, we have had our Elite for 10 months and 30k miles, not once have we had any issues with it. There’s no unusual noise from any of the doors, so just because you might have a random issue with your specific weather seal install doesn’t mean they all do. A dealer could remedy it easily enough if you actually cared to ask them about it.”
Dave’s point shows how polarizing the conversation has become. It’s possible that Marc’s experience is an outlier, but when paired with Bruxanne’s story and others like it, patterns start to emerge. Even if some owners are thrilled, others are left making repeated trips to the dealership in the early months of ownership, a reality that can sour the experience no matter how much you like the car’s styling or electric drivetrain.
When the Prologue Leaves a Bad Taste
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Then there are owners like Jae Yrb Alexandria, whose experience was so negative that they were relieved when a crash took their Prologue off the road: “So ridiculously blessed as someone ran a stop sign and totaled mine out so I got a 2025 CRV sport. I love it!!! I hated the Prologue. It’s a GM with a Honda logo slapped on it! Terrible car.”
I have to say, having a former owner say that is a punch to the Prologue’s reputation, but it mirrors a sentiment I’ve heard more than once while finding Honda Prologue owner complaints. For some buyers, the Prologue feels like a departure from the no-drama Hondas they’ve known, especially when paired with reports from owners saying they’re spending more to drive their Prologue than expected.
Key Takeaways
- Pay attention to service history if buying used; a two-month-old EV with multiple dealership visits might be a red flag.
- Early production years for any new EV often carry more risk of recurring mechanical issues, so weigh whether you’re comfortable being an early adopter.
- Charging habits and location matter a lot. If you can’t reliably charge at home, your costs might be higher than expected.
- Look beyond the badge. Platform-sharing can be a smart way to speed up EV development, but it’s worth understanding what that means for your ownership experience.
Looking at the Bigger Picture
I think what we’re seeing here is the growing pains of an automaker trying to jump into the EV market quickly without fully ensuring the ownership experience not matching up to its ICE vehicles for some owners. Honda’s engineering track record is strong, but the Prologue’s GM-based underpinnings mean the quality control process might have to bridge two corporate cultures.
In this case, the result seems like a split reality: some owners are getting flawless cars, but others are dealing with constant small problems that erode confidence. If Honda wants to keep momentum in this space, they’ll need to show that they can not only sell EVs, but support them with the same dependability people expect from a Civic or Accord too.
What Do You Think?
Are these issues just outliers in Honda’s production? Or have you noticed issues with the Prologue that relates to what Marc has said?
Let us know what you think in the comments below, as your stories are exactly what we are trying to help bring to light.
Aram Krajekian is a young automotive journalist bringing a fresh perspective to his coverage of the evolving automotive landscape. Follow Aram on X and LinkedIn for daily news coverage about cars.
Image Sources: Honda’s gallery.
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Source: torquenews.com
