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Imagine buying a new 2025 Chevy Colorado Trail Boss, only to find that the pickup already has tech issues.
It’s a problem that Rhonda Crane discusses on the Chevy Colorado Trail Boss Nation Facebook page. She says,
“I’m loving our new 2025 Chevrolet Colorado Trail Boss, but we’re already having issues with the display. It won’t connect to our phones, freezes up, and overheats! There was a black screen until our air conditioning cooled the screen down.”
“It won’t connect to Spotify and seems to hate our iPhones. I suspect the Android system favors Android devices.”
“I can’t believe Chevy has known about this problem since 2020, and hasn’t fixed it. Has anyone else on here experienced this? Did you find a solution for it? Would really appreciate some help.”
We’ve all been there: you’ve just brought home a new vehicle, everything is perfect, and then a nagging technical issue pops up. For Rhonda, that issue is a maddening one, and it’s a topic that’s come up before. The display is the nerve center of your truck, and when it overheats and goes black, it’s not only frustrating, it’s a distraction. You’re not alone in this. Let’s tackle her specific complaints and find some real answers.
1. The Overheating and Black Screen Issue
Rhonda mentions a black screen until the air conditioning cooled the screen down. This is a classic symptom of thermal throttling. Just like a computer or a smartphone, the brain of your infotainment system is a processor. When it’s under heavy load—running navigation, handling wireless CarPlay, and trying to charge your phone all at once—it generates heat.
If the system’s passive cooling isn’t sufficient, the processor will intentionally slow itself down to prevent damage. In severe cases, it can shut down the screen entirely to reduce thermal output, resulting in the dreaded black screen.
This isn’t a flaw specific to the Colorado, and it’s a known issue that affects many modern vehicles.
2. The iPhone and Spotify Connection Failure
Rhonda’s a big fan of her iPhone and Spotify, and her experience with the system “hating” both is a common pain point. She suspects the Android Automotive OS favors Android devices, and while that’s an understandable assumption, it’s not the whole story. While the system’s foundation is Android, it’s designed to be agnostic to phone operating systems via Apple CarPlay and Android Auto.
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The real culprit is likely a bug in the specific software version running on the head unit. This is why many owners are searching for solutions to fix Colorado’s Apple CarPlay connection problems after a recent software update or even a minor OS change on their phone. This kind of interaction between vehicle software and phone software is a constant dance, and sometimes one side is out of step.
3. The 2020 Connection: Separating Fact from Frustration
Rhonda’s belief that Chevy has “known about this problem since 2020” is a sentiment I’ve heard many times. It reflects a long-standing frustration with infotainment systems in general. While a similar problem may have existed in older models, the 2025 Colorado has an entirely different hardware and software platform.
The system today is more complex and powerful, but that means it has its own unique set of potential issues. It’s an issue of “pattern of behavior” rather than a direct continuation of a 2020 flaw. This is a topic that resonates with those seeking solutions for the Chevrolet Colorado display not working; however, it’s essential to remember that this new platform, while more capable, presents its own unique set of challenges.
Solutions for Colorado Owners
Let’s get down to business. Here are some solutions you can implement right away:
- Perform a Soft Reset: A simple reboot can solve most software glitches. In your 2025 Colorado, you can often force a reboot by holding down the power button on the infotainment system for about 10-15 seconds until the screen goes black and reboots.
- Isolate the Problem: Try disconnecting all other Bluetooth devices from your iPhone and then attempt to connect again. Sometimes, a competing signal from a smartwatch or another accessory can cause interference, which is an important consideration when you ask, ‘Why does my new Chevy infotainment system keep disconnecting?’
- Check for System Updates: Visit your local Chevrolet dealer. They have access to the latest software and firmware updates for your infotainment system. A new update may include a patch that specifically addresses the issue where Chevrolet Android Automotive OS is not working with an iPhone, resolving the problems you’re experiencing.
- Document Everything: As a car guy who likes to tinker, I know you can’t fix what you can’t describe. Document the exact steps you take, the temperatures, the duration of the issue, and what you were doing when it happened. This will be invaluable for the service technician.
- Try a Wired Connection: If you’re in a rush and need to use CarPlay, use a high-quality USB-C cable. It’s not a permanent fix, but it can get you out of a jam.
A Final Word
What you’re dealing with is a classic symptom of integrating new technology. The promises are huge, but the reality of real-world use reveals the bugs. I also hear similar complaints from Silverado owners, as many of the platforms are related, and a solution for one may help the other.
So, to our friend Rhonda and everyone else, you’re not alone in this. While it’s easy to get frustrated, there are often solutions or patches on the way. The key is to be proactive, document everything, and work closely with your dealer to resolve the issue.
What’s your experience?
Have you experienced a similar issue? If so, what solution did you find? Your voice matters, and your experience could help others. Let us know in the red Add New Comment link below!
Check out my 2025 Chevy Colorado story: 6 Weeks Ago I Bought a 2025 Chevy Colorado ZR2, and I Liked It So Much I Bought My Wife a 2025 Colorado Z71, These Trucks Are Amazing
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news, covering owner stories, and providing expert analysis, ensuring that you are always well-informed and up-to-date. Follow me on X @DenisFlierl, @WorldsCoolestRides, Facebook, and Instagram
Photo credit: Denis Flierl via Rhonda Crane
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Source: torquenews.com
