In just a few years, Global Assure, founded in 2018 in Gurugram, has emerged as a game-changer in emergency assistance services across India. At a time when the country’s mobility ecosystem is undergoing a massive transformation, Global Assure is leading the charge with innovation, scale, and a deep customer-first mindset.
From a Modest Start to a National Impact
Started by industry veterans Manish Vij and Vikas Kuthiala, Global Assure began with a clear vision: to make dependable, round-the-clock assistance accessible to every Indian commuter. Today, they’ve grown into a nationwide force, serving over 5 million customers, across two-wheelers, cars, and emerging mobility platforms.
Supporting the Shift: EV & Beyond
India’s shift to electric mobility presents unique challenges—and Global Assure is ready. With services tailored for EVs such as battery jump-starts, smart towing, and real-time assistance, the company is redefining what emergency support means in the electric age.
Multilingual, Multi-Segment, Multi-City
What sets them apart?
* 24/7 multilingual support from their advanced Gurugram center
* Coverage that spans rural and urban India
* Emergency help not just for vehicles, but also for health, travel, and personal mobility segments
Leadership that Drives Change
With founders at the helm and a sharp operational team, Global Assure blends experience with agility. From service design to technology integration, their team’s customer-first approach ensures innovation doesn’t come at the cost of reliability.
The Road Ahead
Global Assure is poised to redefine RSA in India:
1. Deeper EV integration – Expanding EV-specific capabilities and network reach.
2. Wider vehicle segments – From 2-wheelers to e-rickshaws and shared fleets.
3. Technology-driven experiences – AI-powered apps, predictive support, and real-time tracking.
4. Global partnerships – As India’s mobility world expands, so will their global collaborations.
Final Word
In the evolving landscape of mobility, Global Assure is more than a service provider—it’s a partner on the road. With a strong foundation and future-ready mindset, they’re not just responding to emergencies; they’re building trust and transforming journeys.
Source: worldautoforum.com
