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Dave, a brand-new Cybertruck owner from Florida, reports that he has been facing multiple issues since he bought his truck a month ago.
While none of these issues are major, he notes that a new problem seems to crop up each time he drives the truck.
He also shares that each time he goes to Tesla service, he finds himself having to argue with the service manager to get things looked at.
Dave says he expects better service for a vehicle that costs $100,000.
The frustrated Cybertruck owner shared his story on the Cybertruck Owners Club forum.
He writes…
“I just took delivery of my new 2025 Cybertruck AWD about a month ago, and I want to love it, but every time I drive it, I get frustrated with things that don’t seem right.
First off, I immediately noticed a strange noise when driving over 30 mph, which seemed to get worse when slowing down. It’s hard to describe, but at first, it sounded like wind noise or the vent blowing unevenly.
Now that I’ve listened more closely, it sounds more like a vibration or rattle. I turned off the air and radio to eliminate those, but it’s still there.”
This is definitely not ideal; however, Dave says this is only the beginning of a list of frustrating issues.
He continues to write…
“Then, the first time I used the sun visor, the cover over the part attached to the windshield came off with it.
After that, I started hearing and feeling a “clunk” in the driver’s seat when I made turns.
So, I took the truck to the Clermont service center. I drove it with a tech who huffed at the cover falling off and said that it never should have made it through quality control.
He wasn’t driving, so he didn’t experience the seat clunk. He did hear the other noise and said it sounded like something loose on the outside or underside of the vehicle.
They gave me a loaner—a performance Cybertruck (damn them for that!)—and I left the truck there. The cover was repaired, but they stated that since they couldn’t replicate the seat clunk, they wouldn’t take any further action.
I also received a standard response about the other noise, stating that “all drive units make different noises…”—blah, blah, blah—so nothing was done.
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The fact that the loaner didn’t make that noise and the tech acknowledged it was abnormal, yet they did nothing, really makes me angry.
I found a thread here about the driver’s seat noise that exactly matches what mine was doing, with two members posting notes from their techs about how they fixed it—by isolating contactor points.
I sent that info to the service department, but they still said they wouldn’t even look at it unless they could reproduce the issue. I argued and spoke with the service manager, who finally asked, “What do you want me to do, look at it?” and I said, “Yes, that’s EXACTLY what I want you to do.”
I left my truck at the service center. Later, I got this message: “Took the seat out and nothing, sir. The technician removed the cushion and inspected the seat plastic brackets, and did not find excessive play. Removed brackets and isolated contactor points as a courtesy to try to resolve the intermittent issue. Re-assembled seat and tested.”
Well, guess what? Since his “courtesy” repair, I haven’t heard the seat clunk. Why was that so hard to do?! I guess the non-excessive play was enough to cause a problem.”
So far, within the first few days of owning the vehicle, Dave has already taken his truck in for service twice.
However, regrettably, he adds that this wasn’t the end of the issues.
He continues to write…
“Now, when I turn the steering wheel, there’s a squealing/whining noise from the rear of the vehicle. I heard it before, but thought it was just tires on the pavement. Today, I was parking on grass and heard it again, so I checked more closely. It’s definitely coming from the rear somewhere.
So now, I have to take it back and probably argue more about the rattle and the rear squeal. I can’t wait to hear that those noises are in the acceptable noise category.
For a truck this expensive, I expect better service.
All vehicles have issues, I get it. My last vehicle was a 2023 Ford F-150 Tremor, fully loaded, and it came from the factory with the wrong color door handle. It took five visits to get it fixed. The driver’s door was also out of alignment and had a terrible wind noise, so they had to rehang it and replace the weather stripping.
But they didn’t argue about any of it, and it didn’t take weeks to fix. Now, instead of enjoying driving it, I get annoyed with all the noises that clearly aren’t right, and I keep expecting something else to go wrong. Very frustrating.
Has anyone else had this many issues on a 2025 Cybertruck? It’s got less than 600 miles, for goodness’ sake! I want to wrap and tint it, but with all these issues, I’m not sure I want to spend that much money on it right now.
This is definitely not ideal, but considering all the Cybertruck issues we’ve discussed so far, one thing for Dave to remember is that at least his truck doesn’t have a major problem that leaves him stranded on the road.
However, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: I Got Fired From Tesla After Posting Negative Comments About Elon Musk On X – I Didn’t Receive Any Warning, and The Termination Letter Was Left On My Doorstep. I Had All My Access Revoked, Including My Badge
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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Source: torquenews.com
