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Raul, a Cybertruck owner from Texas, says his truck has spent 50 days at a service center due to a persistent squeaking noise complaint.
Raul states the noise is coming from the dashboard, and the issue seems minor; however, after 50 days in total and 40 consecutive days at the Tesla service center, the EV maker has yet to resolve the problem.
Raul is a big fan of the Cybertruck and says the vehicle has amazing technology; however, he adds that it suffers from basic build quality issues.
Although the squeaking noise wasn’t a major issue, Raul has now hired an attorney and is demanding that Tesla either refund his money or provide him with a brand new replacement Cybertruck.
The frustrated Cybertruck owner shared his story on Cybertruck Owners Only group on Facebook.
He writes…
“My Cybertruck is sadly turning out to be a lemon.
After spending a total of 50 days in service—including 40 consecutive days—Tesla still hasn’t been able to fix a persistent squeaking noise.
They’ve replaced parts, added insulation, and tried multiple approaches, but the issue remains.
At this point, I honestly hope Tesla will either give me a 2025 Cybertruck as a replacement or buy it back at the original price.
It’s disappointing to see a vehicle with such impressive technology suffer from such basic build issues.”
Below his post, Raul included a screenshot from his Tesla app showing a message he received from a Tesla representative regarding the service progress.
The Tesla message reads…
“Unfortunately, after reassembling everything, the noise is still present.
We’ll need to carry out additional diagnostics to determine the root cause.
I sincerely apologize for the delay, especially since we had hoped to have it completed today.
Please rest assured that resolving this issue is a top priority for our team, and we will continue working on it first thing Monday.
Thank you for your patience and understanding.
Best regards.”
In addition, Raul also shared a screenshot from his Tesla app showing that his Cybertruck is undergoing service, along with the invoice he received from Tesla for one of the failed service attempts.
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This is certainly not ideal. While a squeaking noise complaint isn’t a major issue, having your vehicle spend 50 days at a service center for this minor problem is still very frustrating.
However, looking at the comments, fellow Cybertruck owners pushed back against Raul, saying he cannot force Tesla to buy back his truck because of a minor squeaking noise complaint.
A fellow Cybertruck owner, Kevin Caldwell, writes…
“A noise complaint does not qualify as a lemon, though it may fall under the lemon law statute.
Your vehicle has no mechanical issues and is operational. It’s a regrettable situation I’ve encountered before.
Sorry you got the bad prize.”
In response, Raul states that he has already hired a lawyer, and his attorney has confirmed that his case qualifies to label the Cybertruck as a lemon.
Raul writes…
“My lawyer disagrees, and I am not paying a dime for anything unless they win, and Tesla will cover their fees.
It’s been inoperable for the past 40 days and counting, my friend.”
However, despite Raul’s reassurance from his attorney, multiple Cybertruck owners pushed back, saying a noise complaint doesn’t meet the lemon law requirements, and the lawyer simply agreed to take Raul’s case for his money.
A fellow Cybertruck owner, David J Delgado S, writes…
“Lawyers being lawyers, they will always tell you what you want to hear, just to get your money!!”
Overall, looking at the comments, most Cybertruck owners shared their belief that Raul can’t ask for his money back for a squeaky noise complaint.
However, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image 1: Courtesy of Tesla, Inc.
Image 2: Screenshot from Raul’s post on Facebook. Reposted under fair use copyright law.
For more information, check out: Tesla Cybertruck Owners Share Their Concern As They Approach the Truck’s 50,000-Mile Basic Vehicle Warranty Limit – Urge Tesla to Offer an Extended Cybertruck Warranty Program
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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Source: torquenews.com
