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You are here: Home / INDUSTRY NEWS / A Tesla Cybertruck Owner Says His Truck Has Been Bricked for the Past 6 Months – Adds “I Live in a Gray Area Where I Can’t Get Tesla Service & The Truck is Unresponsive Since December”
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A Tesla Cybertruck Owner Says His Truck Has Been Bricked for the Past 6 Months – Adds “I Live in a Gray Area Where I Can’t Get Tesla Service & The Truck is Unresponsive Since December”

04/06/2025

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A Cybertruck owner reports that his truck became bricked following a software update in December 2024, and he hasn’t been able to drive it for 6 months.
The owner, who lives in Costa Rica, mentions that he bought the Cybertruck privately and had it shipped to his country.
Regrettably, there are no Tesla service centers or Tesla support in Costa Rica, leaving the truck completely unresponsive & without a place to get fixed.
This is certainly not ideal, and to make matters worse, the truck’s 48-volt battery has died after sitting idle for almost 180 days.
The owner mentions that, by utilizing the resources available to him and the parts he can ship to his country, he has already attempted to revive his Cybertruck. However, after six months, his truck remains non-functional.
The Cybertruck owner, who goes by the username “Simlocation” on the Cybertruck Owners Club forum, shared his frustrating experience.
He writes…
“Cybertruck Bricked since December Update
I have a Cybertruck with 2,000 miles on it. It has been stuck since the December holiday update. We noticed that the left vehicle control (VCleft) is broken, and the 48-Volt battery has died.”

This situation is definitely not ideal, and after trying everything in his power, Simlocation states that he now needs a professional to come and fix his Cybertruck.
He continues to write…
“Can someone help me get a Ranger, a technician, or Rich Benoit (from the Rich Rebuilds YouTube channel) to fix these issues? I’m in a gray area, which is why I can’t bring the truck to a Tesla service center.
P.S. We already put in a new 48-volt battery and a new VC left; we are stuck on the keycard authentication from the toolbox.”

Looking at the comments, fellow Cybertruck owners seemed horrified by the fact that the truck has been bricked for the past six months.
A fellow Cybertruck owner, Keith from Long Island, New York, writes…
“You haven’t had use of your truck since December? Tesla should give you a new one, no question.”

This seems fair; however, some Cybertruck owners suggested that Simlocation should make a greater effort to reach out to Tesla and have his truck fixed.
A fellow Cybertruck owner, Paul from Florida, writes…
“Send an overnight express letter to HQ Service
Tesla
Palo Alto California
Look up zip.”

In response, Simlocation states that he has already attempted to reach Tesla multiple times but hasn’t been able to connect with anyone at the company.
He writes…
“I call Tesla headquarters multiple times, and it doesn’t work.”

This situation is certainly not ideal and represents one of the risks of shipping a Tesla and attempting to drive the vehicle in a country where the EV maker doesn’t have an official presence.
There are a lot of Tesla enthusiasts around the world, including some in major markets like India, who want to drive the EV maker’s products. However, without adequate Tesla service support, even a minor issue can render the vehicles undrivable.
There are risks associated with importing any vehicle into a country where it is not supported by the automaker. However, this risk is particularly heightened for Tesla vehicles, where “everything is computer.”
In Simlocation’s case, without Tesla service support, his only option is to ship the vehicle to the U.S., have it repaired, and then ship it back to Costa Rica.
This process will likely be both expensive and time-consuming. Additionally, because the Cybertruck is bricked, it may hinder the owner’s ability to release the parking brakes, complicating the shipping further.
Overall, it appears that there are no straightforward solutions for Simlocation, except for one that costs tens of thousands of dollars and requires shipping the Cybertruck back and forth between Costa Rica and the U.S. for repair. 
Please let me know what you think in the comments. Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: Several Tesla Cybertruck Owners Reveal How They Convined Their Wives to Let Them Buy a Cybertruck – One Owner Says “We Test Drove Multiple Trucks & She Liked the Cybertruck Didn’t Drive Like Other Trucks”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.

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Source: torquenews.com

Filed Under: INDUSTRY NEWS Tagged With: Source-16

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