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Mario Rector, a Cybertruck buyer from New York, says that although it has been two months since he ordered his Cybertruck, he still hasn’t been able to drive it once.
Mario explains that before delivery, his Cybertruck’s high-voltage battery failed, and the truck was sent directly to Tesla service.
Now, it has been sitting for weeks, waiting for a new battery pack. This follows a 4-week shipping delay to get the Cybertruck from Texas to Mario’s home in New York.
This is bad enough; however, Mario says things are becoming even stranger.
Recently, he received the title for his Cybertruck from New York State. This is despite Mario not taking delivery of or ever seeing his Cybertruck.
To add to the intrigue, Mario says that the title has a lien from Wells Fargo, even though he hasn’t received any confirmation from his bank that the payment for the Cybertruck was transferred to Tesla.
Mario adds that Tesla hasn’t confirmed receipt of the payment from the bank, and he hasn’t finalized the vehicle paperwork or paid the down payment, except for the $250 order fee.
Mario is now confused about what would happen if he chooses to reject delivery of his already problematic Cybertruck.
The frustrated Cybertruck buyer shared his story on the Cybertruck Owners Only group on Facebook.
He writes…
“Ok, here’s an interesting one.
I purchased a Foundation series Cybertruck on July 19. It took Tesla four weeks to deliver it from Texas to Central New York (that’s another story).
The truck arrived on August 20, and two weeks later, I inquired and was told it had a high-voltage battery issue.
Keep in mind, I already insured it; however, I haven’t paid the deposit. To date, the Cybertruck is in service, waiting for a battery.
I just received the title from New York State. The lien is listed; however, I haven’t received anything from Wells Fargo.
I don’t have the Cybertruck, and Tesla doesn’t have my deposit yet. How much more complicated can this get?”
This is definitely a strange situation, and looking at the comments, fellow Cybertruck owners had multiple theories as to what might be going on.
A fellow Cybertruck owner, Mike LeMoine, writes…
“The loan may not be closed until you take delivery. Tesla just processed the title more efficiently than it processed the vehicle. Just a guess.”
In response, Mario writes…
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“Yes, but now if I cancel the order, they have a used vehicle. Not very smart.”
Another Cybertruck owner, Tim Johnston, says…
“Since the Cybertruck has a high-voltage battery issue, I would have refused delivery. You’re asking for a potential lemon there. Electrical issues on any car can be tricky to diagnose and fix, and I imagine EVs are even worse to repair.”
Mario responds by saying he’s considering canceling the order, which makes things more complicated.
Mario writes…
“That’s my point. I haven’t taken delivery, completed the final paperwork, or given Tesla any money except my $250 deposit. The loan isn’t processed, which makes it confusing.”
Other Cybertruck owners joked that maybe Tesla is giving Mario a free Cybertruck.
Mici Scola simply writes…
“Free truck!”
While this is already confusing, several Cybertruck owners agreed that Tesla’s order and delivery process can be frustrating.
A fellow Cybertruck owner, Greg Aguglia, says that buying a Tesla is worse than at other dealerships, and their lack of care is even worse than that of government employees.
Greg writes…
“We love our two Teslas: one Model Y and one Cybertruck, both purchased through the Oneida dealership.
However, the Tesla sales center is a total nightmare and can ruin any enjoyment of owning a Tesla.
Forget regular dealership standards; they are worse than government workers. In other words, they don’t care whether you buy from them or are satisfied with their process. Try another sales center.
Having been through this, rest assured that once the clouds clear and you watch the experience fade in the RV mirror, you’ll start to love your best vehicle yet. First Tesla? Remember, there’s at least a one-month learning curve. Enjoy. Peace.”
Despite the frustrating buying process, fellow Tesla Cybertruck owners seem to believe Mario will be happy with his truck once he takes delivery.
However, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Courtesy of Tesla, Inc.
For more information, check out: A Tesla Cybertruck Owner Says He Was Shot on the Highway by a Tesla Hater, but the Truck Stopped the Bullet – Adds, “The Truck Took It Like a Chump, Crumpled the Bullet on Impact.”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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Source: torquenews.com
