Follow us today…
Justin Verger is a first-time Tesla buyer from Miami, Florida. He says he couldn’t resist when Tesla offered him an $8,000 discount on a brand-new Cybertruck.
Justin shares that the Cybertruck he bought was significantly discounted and available for immediate delivery, which excited him.
However, while he was preparing to take delivery, Tesla unexpectedly halted the process and informed Justin that he would have to wait 5 to 7 business days to pick up the vehicle. That’s despite the fact that the Cybertruck had been sitting on the lot for months.
According to Justin, the justification Tesla provided for delaying his delivery is that the vehicle needs to undergo service for a safety recall.
Interestingly, before Justin went ahead and purchased the vehicle, Tesla didn’t mention that the Cybertruck could not be legally delivered due to a safety issue.
Instead, Tesla only chose to disclose this fact after Justin paid the full amount for what he believed was an immediate Cybertruck delivery.
However, the EV maker is only now ordering the parts necessary to complete the safety recall.
This is certainly not the ideal way to welcome a new buyer to the Tesla brand.
The frustrated Cybertruck “owner” shared his story in the Cybertruck Owners Only group on Facebook.
He writes…
“I just ordered my first-ever Tesla (2024 Cybertruck AWD). I saw a unit for immediate pickup with an $8,000 price adjustment.
Now Tesla is telling me I can only pick it up in 5-7 days so they can fix the Cantrail.
I’m a first-time Tesla owner, so any recommendations and suggestions prior to pickup would be great.
Why would the unit be discounted by $8K?
How bad is the phantom battery drain? (Since I don’t use my car every day.)
I made the switch from a 2023 BMW X3 M40i.
I’m located in the Miami area.
Thank you.”
Below his post, Justin shared two screenshots from his Tesla app. The first picture shows a conversation he had with a Tesla representative about why he’s unable to take delivery of his brand-new Cybertruck.
The Tesla employee writes…
“Good Day, Justin,
We are currently waiting for a part for your Cybertruck, specifically the Cantrail. Once we receive it, our service team will have everything ready for you right away. For now, I estimate it will take about 5-7 business days based on the trend I am seeing, but it could also be sooner.
Hope this helps!”
Justin also shared another screenshot from his Tesla app showing his halted Cybertruck delivery process.
Tesla writes…
“We’ll notify you when it’s time to continue with your pre-delivery tasks.”
This situation is certainly not ideal. Tesla sold Justin the Cybertruck, and only after he paid for the vehicle did the EV maker start ordering the parts necessary to address the legally mandated safety recall.
Also, if you’re wondering, the “Cantrail” is the stainless steel piece above the windows that runs from the front of the vehicle to the back.
This 5-lbs, 9-foot-long boomerang-shaped piece of stainless steel can fly off in the middle of the highway.
Based on the experiences of Cybertruck owners, we were able to predict that Tesla would issue a recall notice for this component weeks before the official announcement from the EV maker.
Returning to Justin’s case, fellow Cybertruck owners seem okay with the fact that he has to wait days for his brand-new Cybertruck to undergo critical repairs.
Fellow Cybertruck owners mentioned they also had to wait for Tesla to complete essential repairs before taking delivery. Nevertheless, even with the delay, they congratulated Justin on his Cybertruck, calling it the best vehicle ever.
A fellow Cybertruck owner, Joe Apisarnthanarax, says…
“Congrats! Best vehicle ever!”
Another Cybertruck owner, Andy Kieu, adds…
“Good move, I used to have a BMW X5 and I love my Cybertruck every day!”
A third Cybertruck owner, Master Chief Wong, writes…
“I got a 2024 Cybertruck with a $10,500 discount, $7,500 reduction for leasing, and $1,000 for loyalty discount. Waited for 10 days for Tesla to fix all recall issues.”
Overall, looking at the comments, the majority of Cybertruck owners don’t seem bothered that Tesla sold Justin a vehicle that is currently not eligible to be delivered legally.
However, please let me know what you think in the comments. Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Screenshot from Justin Verger’s post on Facebook. Reposted under the fair use copyright rule.
For more information, check out: A Tesla Cybertruck Owner Says His Wife Wants Her Own Cybertruck After She Was Involved in an Accident as a Passenger in His Truck – He Adds, “The Toyota Clipped Us From Behind but My Wife & I Barely Felt It”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Follow us today…
Source: torquenews.com
